Founder
Friederike von Waldenfels
Entrepreneur, systems thinker — often described as a Systemizer-in-Chief.

I turn vision into systems and execution. I build the operating foundations that make ambitious ideas workable, scalable, and sustainable.
Exited tech founder. Built and scaled an ecommerce platform past CHF 100M in revenue. More than a decade growing tech-enabled companies across Europe — leading teams of 100+, managing multi-unit operations, and driving M&A. My strength lies in creating clarity: building operating models, workflows, and playbooks that reduce complexity and enable teams to perform at their best.
Today
I design human-centered operating systems that integrate AI agents, automation, and intelligent decision flows. I partner with founders and leadership teams to move from scattered processes to coherent structures that support scale and accountability.
Beyond the day job
I continue to build and launch ventures — especially in children's digital wellbeing — collaborating with researchers, educators and parents to shape safer and more meaningful digital environments. As a board member at capacity.eco I support a moonshot mission for biodiversity. My climate studies at ETH Zürich deepened my systems-level perspective on long-term resilience and planetary impact.
What I bring
- System design for people: operating models, workflows, playbooks
- Scaling experience: 100+ employees, M&A, multi-unit organisations
- AI-enabled automation and intelligent organisational systems
- Strategy translated into KPIs, execution, and accountability
- Cross-sector experience: eCommerce, digital platforms, climate, child-tech
My focus: building systems that allow purpose-driven ideas to grow — and endure.
Example engagements
- Fulfilment · 1,000+Operating-model redesign for an AI-augmented fulfilment business.
- Biodiversity foundationAI-powered satellite detection — research to operations.
- Deep tech · DNA trackingScaling structure with AI and finding the right product market fit.
- Retail & loyaltyStrategy work on loyalty programs and how AI will impact the interaction with customers.
Board mandates
Current and past board roles.
Aug 2025 – Present
Foundation Board Member · Capacity.eco
Zürich, Switzerland · Part-time
Capacity is the world's first nonprofit venture builder dedicated to biodiversity and ecosystem protection. Supported by a network of 300+ biodiversity leaders, we launch #MoonshotMissions that combine frontier technology — like satellite-based AI — with frontline communities to protect critical ecosystems. The first mission, 'The Shield', enables Indigenous communities to defend their territories using the latest tech and best practices.
capacity.eco →Apr 2021 – Apr 2024 · 3 yrs
Board Member
Competec-Gruppe
The Competec Group consists of the trading companies Alltron AG, Jamei AG, Medidor AG and BRACK.CH as well as the logistics service provider Competec Logistik AG and Competec Service AG. The group has over 920 employees and achieved sales of around 1.026 billion Swiss francs in 2020.
May 2018 – Jun 2023 · 5 yrs 2 mos
Member of Board
Handelsverband.swiss (VSV)
Bern, Switzerland
The VSV combines over 300 online shops generating 60% of B2C online business and 30% of Swiss Post package volume. We negotiate framework agreements on behalf of members, connect the industry, organise events, and lead political discussions on VAT, import taxes, consumer and data protection.
vsv-versandhandel.ch →Dec 2014 – Dec 2019 · 5 yrs 1 mo
Chairman of the Board
myluckydog.ch AG
Langenthal
Myluckydog.ch is the online shop for healthy dogs. The assortment is selected by vets to feed dogs healthy and ecological food, plus exclusive accessories brands. The company merged with another subsidiary in 2020.
